Privacy Policy

At Western Insulation Services Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and safeguard your personal information when you use our website or engage with our services.

By using this website, you consent to the practices outlined in this policy.

Information We Collect
We may collect the following information when you submit a form or contact us through this website:

Name and address
Contact details, including phone number and email address
Additional information relevant to your enquiry, such as project details or areas of interest
This information is collected solely to help us respond to your enquiry and deliver our services effectively.

How We Use Your Information

• We use the information you provide for the following purposes:
• Internal electronic and manual record keeping
• Responding to your enquiries and providing requested services
• Improving our services and website experience

Sending occasional updates or information we believe may be relevant or useful (you may opt out at any time)
We do not share, sell or distribute your personal information to third parties unless required by law.
If you wish to withdraw your consent at any time, please contact us at info@westerninsulation.co.uk

Cookies

Our website uses cookies to enhance your browsing experience.

Cookies allow us to:

• Analyse website traffic
• Identify which pages are useful
• Improve website performance and usability

Cookies do not give us access to your computer or any personal information other than what you choose to share.
You may choose to accept or decline cookies in your browser settings, though declining may limit website functionality.

Links to External Websites

Our website may contain links to external sites. Once you leave our website, we have no control over the content or privacy practices of those sites. We encourage you to read the privacy policies of any external website you visit.

Your Rights (GDPR Compliance)

Under GDPR, you have the following rights:

Right of Access

You may request a copy of any personal information we hold about you at any time.
Please submit your request in writing to:
Western Insulation Services Ltd, Unit O Parkway Point, Glasgow Business Park, Baillieston, Glasgow G69 6GA

Right to Rectification

If any information we hold is incorrect or incomplete, please contact us at info@westerninsulation.co.uk
, and we will correct it promptly.

Right to Erasure (Right to Be Forgotten)

You may request that we erase your personal data.
However, for compliance and auditing purposes, we may be required to retain certain information for a minimum of six years, unless no longer necessary.

Data Security

We take appropriate steps to protect your information from loss, misuse or unauthorised access.
However, please be aware that data transmission over the internet cannot be guaranteed as completely secure.

Data Protection Officer

Western Insulation Services Ltd is registered with the Information Commissioner’s Office (ICO).
Our appointed Data Protection Officer is:

Data Protection Officer: Scott Martin

Policy Updates

Western Insulation Services Ltd may update this Privacy Policy from time to time. Any changes will be posted on this page. You should check this page periodically to ensure you are satisfied with any updates.